/* ########################################################################### *
/* ***** DOCUMENT INFO  ****************************************************** *
/* ########################################################################### *
 * ##### NAME:  support_getHelp.css
 * ##### VERSION: v1.0
 * ##### UPDATED: 09/12/2011
/* ########################################################################### *
/* ***** CONTENT  ************************************************************ *
/* ########################################################################### *
 * ## 1. CONTENT.CSS OVERRIDE STYLES
 * ## 2. SUPPORT GET HELP STYLES
 * ## 3. FILTER SECTION
 * ## 4. VIEW ARTICLE POP UP WINDOW
/* ########################################################################### */


/* ########################################################################### *
/* ##### CONTENT.CSS OVERRIDE STYLES
/* ########################################################################### */
.column-wrapper { 
    border-top: 0px;
}

#content-section section.step1 h3 {
    font-size: 15px;
    margin-bottom: 13px;
}
#content-section section.step1 .supportedProds{
    margin-bottom: 15px;
}
#content-section section.step1 .supportedProds .myProdHeader{
    float: left;
    padding-top:2px;
}
input.optionsHolder, 
input.optionsHolder:focus {
    padding: 0 0 2px;
}
.firefox.mac #content-section section.step1 .supportedProds .myProdHeader{
    padding-top:1px;
}
.firefox.mac .inputHolderClass{
    padding: 0 15px 3px 5px;
}
.firefox.mac input.optionsHolder, 
.firefox.mac input.optionsHolder:focus {
    padding: 0;
    height: 11px;
}
.safari.mac #content-section section.step1 .supportedProds .myProdHeader{
    padding-top:0px;
}
.safari.mac .inputHolderClass{
    padding: 0 15px 3px 5px;
}
.safari.mac input.optionsHolder, 
.safari.mac input.optionsHolder:focus {
    padding: 0;
    height: 11px;
}
#content-section section.step1 .myProdHeader span.myProdsTitle{
    font-size: 15px;
    line-height: 15px;
    font-weight:bold;
    vertical-align: baseline;
}
#content-section section.step1 .myProdHeader span.accountSelect {
    border-left: 1px dotted #999;
    color: #666;
    font-size: 11px;
    font-weight: normal;
    margin: 0 10px 0 5px;
    padding-left: 5px;
    text-transform: uppercase;
    vertical-align: baseline;
}
#content-section section.step1 .supportedProds .eaSelectHolder{
    font-size: 11px;
    vertical-align: middle
}
#content-section section.step1 .supportedProds .eaSelectHolder select {
    width: 300px;
}

/* ########################################################################### *
/* ##### SUPPORT GET HELP STYLES
/* ########################################################################### */
#content-section .getHelpMain{
    margin-top:10px;
}

#content-section .getHelpMain input[type=text] { 
    background: #FFFFFF;
    border:#747474 1px solid; 
    height:18px;
    font-size:11px;
    color:#333;
} 

/* Select */
#content-section .getHelpMain select {
    font-size:11px;
    color:#333;
    background: #FFFFFF;
    border:1px solid #747474;
    width: 220px;
}
.resultsData select {
    font-size:11px;
    color:#333;
    background: #FFFFFF;
    border:1px solid #747474;
    height:20px;
}
.getHelpMainTitle{
    font-size:14px;
    padding:8px 0 8px 0;
}
.getHelpMain .getHelpColumn:hover,  .getHelpMain .getHelpColumnInner:hover{
    cursor: pointer;
}
.getHelpMain .getHelpColumn.active:hover, .getHelpMain .getHelpColumnInner.active:hover{
    cursor: auto;
}
.getHelpMain .getHelpColumn, .getHelpMain .getHelpColumnInner {
    background: url('img/bkg_support_getHelp_Normal.png') no-repeat transparent;
    float: left;
    height: 125px;  
    padding: 14px 30px 0;
}
.getHelpMain .getHelpColumnInner {
    background: url('img/bkg_support_getHelp_Normal.png') no-repeat transparent;
    height:70px;
}
.columGap, .columGapInner{
    float:left;
    background:url("img/bkg_support_ColumGap.png") repeat-x scroll 0 bottom transparent;
    width: 15px;
}
.getHelpMain .columGap{
    height: 140px;  
}
.getHelpMain .columGapInner{
    height:84px;  
}

.refinePanel .columGap{
    height: 276px;
}

.getHelpMain .getHelpColumn.active , .getHelpMain .getHelpColumnInner.active {
    background: url('img/bkg_support_getHelp.png') no-repeat transparent;
    border: none;
    height: 145px; 

}
.getHelpMain .getHelpColumnInner.active {      
    background: url('img/bkg_support_getHelp_small.png') no-repeat transparent;
    height: 90px;
}

.getHelpMain .getHelpColumn#customer, .getHelpMain .getHelpColumnInner#customer {
    margin-right: 0px;
}

.getHelpColumn .getHelpSelection, .getHelpColumnInner .getHelpSelection{
    float:left;
}

.getHelpColumn .getHelpContent{
    /*margin-left:25px;  */
    width:220px;
}
.getHelpColumnInner .getHelpContent{
    margin-top:0px; 
    width: 220px;   
}

.getHelpContent .getHelpHeader{
    color: #333;
    font-size:15px;
    font-weight:bold;
    padding-bottom:9px;
    font-family:arial;
    height:35px;  /*This height is fixed to fix select boxes alignment issue */
}

.getHelpContent .getHelpInfo{
    padding-bottom:9px;
    color:#666;
    height:44px;
}  
.getHelpMain .getHelpColumn.active .getHelpContent .getHelpHeader,
.getHelpMain .getHelpColumnInner.active .getHelpContent .getHelpHeader,
.getHelpMain .getHelpColumn.active .getHelpContent .getHelpInfo ,
.getHelpMain .getHelpColumnInner.active .getHelpContent .getHelpInfo {
    color: #FFF;
}

#content section.step1 {
    margin: 0;
    /*border-bottom:1px solid #999;*/
}
#content-section section.step1 header h2{
    padding-bottom: 5px;
 /*   text-transform: capitalize;
    border-bottom: 1px solid #c1c1c3;*/
}
#content section.step1 header h1 {
    margin-bottom: 0;
    color: #FFF;
    font-size: 13px;
    border-bottom: none;
}

#content section.step1 header p {
    color:#666666;
}

#content section.step1 .productDetails{
    background-color:#484849;
    padding-top: 0px;
    margin-top:8px;
    font-size:14px;
    font-weight:bold;
    color:#FFF;
} 
.productDetails .supportLevel{
    padding-left:50px;  
}

.topBar {
    background: #484849;
    padding: 5px 30px;
    color: #FFF;
    height:12px;
}

.productsBar {
    border-top:1px solid #FFF;
    background: #666;
    padding: 5px 30px;
    color: #FFF;
}

.productsBar a {
    color: #ACE3FF;
    font-weight: bold;
}

.products{
    margin: 0;

}
.products input[type="radio"]{
    vertical-align: middle;
}
.products .noProducts-Msg{
    font-size: 16px;
    height: 150px;
    padding-top: 10px;
    text-align: center;
}
.resultsData{
    margin: 0px;
}

.resultsData .resultsDataTitle,
.queryListTitle, 
#content-section .resultsData h4 {
    background: #2F2F32 url(img/bg_filter_header.jpg) repeat-x;
    border: 1px solid #252525;
    color: white;
    padding: 3px 5px 3px 15px;
    /* font-weight: bold;*/
    font-size: 10px;
}

.resultsData .paginationHeader{
    border-bottom:1px dashed #999;
    padding:10px 0 10px;
    height:20px;
}
.resultsData .paginationLeft{
    float:left;
}
.resultsData .paginationFooter{
    padding:10px 0 10px;
    height:20px;
}

.resultsData .pageNavigation{
    float:right;
    width:325px;
    text-align:right;
}
.resultsData .resultsLocation{
    padding-right:10px;
}
.resultsData .backBtn{
}
.resultsData .nextBtn{
}
.resultsData .resultItem{
    padding: 10px 0 18px 24px;    
    background: url("img/bkg_dotted_line.png") repeat-x scroll 0 bottom #FFFFFF;
}
.resultsData .resultItemTitle{
    font-size:15px;
    /*font-weight:bold;*/
    padding-bottom:0px;
}
.resultsData .itemDescription{
    font-size:12px;
    margin-bottom: 15px;
}
.resultsData .itemFooter{
    font-size:10px;
    font-weight:bold;
    color:#000
}
.resultsData .itemRating{
    padding-bottom:14px;
}
.resultsData .ratingLabel{
    float:left;
    padding-right:2px;
}
.resultsData .ratingStars{
    float:left;
    position:static;
    width:60px;
    height:12px;
    text-indent:-9999px;
    /*background-image:url(img/rating_Star.png);*/
    background-image:url(img/rating_Star_brown.png);
    background-repeat:repeat-x;

}
.resultsData .ratingStars.rating_1{
    width:12px;
}
.resultsData .ratingStars.rating_2{
    width:24px;
}
.resultsData .ratingStars.rating_3{
    width:36px;
}
.resultsData .ratingStars.rating_4{
    width:48px;
}
.resultsData .ratingStars.rating_5{
    width:60px;
}
.resultsData .dateDetails{
    clear:left;
    padding-bottom:1px;
}
.resultsData .dateDetails .dateValues{
    font-weight: normal;
}
.product{
    padding: 15px 0 15px 10px;
    list-style:none;
    background:none;
    position: relative;
    border-bottom:1px dotted #999;
}
.product.open{      
    padding-bottom: 0px;
}
.product .subproduct {
    margin-left: 27px;
    margin-top:0px;
    display: none;
}
.product .subproduct .product {
    padding-left: 25px;
}
.product .subproduct .product .subproduct {
    margin-left: -13px;
}
.subproduct .incDetail{
    font-size:10px;
    color:#666666;
    padding-left: 38px;
    margin:5px 0 0 0;
}
.subproduct .incDetail span{
    float:left;
    margin-right:10px;
}

.product .openClose {
    position: absolute;
    display: block;
    height: 16px;
    width: 13px;
    top: 12px;
    left: 12px;
    background:url(img/btn_gray_blue_plus_minus.png) no-repeat;
    background-position: top;
}


#content .product .subproduct .product .subproduct ul{
    margin-top:5px;
}
#content .product .subproduct .product .subproduct ul li{
    padding-left: 38px;
}
.product .openClose.open {
    background-position: bottom;
    top: 16px;
    left: 12px;
}

.product.topItem {
    border-top: none;
}
.product.lastItem {
    border-bottom: none;
}

#content .productTitle{
    padding-left:40px;
}
#content .product .subproduct .product .productTitle{
    padding-left: 25px;
}
.productTitle span.incSupport{
    border-left:1px dotted #999999;
    margin-left: 13px;
    padding-left: 13px;
    font-size:11px;
    color:#999999;
}

#content section .product ul {
    margin-top: 15px;
    margin-bottom: 0px;
}
#content section .product ul.hasIncSup{
    margin-top: 4px;
}
.subproduct label {
    padding-left:5px;
    vertical-align: -2px;
}

#content .products li{
    list-style:none;
    background:none;
    padding: 7px 0 8px 15px;
    border-top: 1px dotted #999;
}
#content .products li:last-child{
    padding-bottom:8px;
}
.refinePanel {
    padding:10px 0 0 0;
    margin-bottom:0px;
} 

.refinePanel .refinePanelDescription {
    background:url(img/bg_refine_panel_updated.png) no-repeat;
    float: left;
    width:544px;
    height: 270px;
    padding: 16px;
}

.refinePanelDescription .ctrlHolder {
    margin: 0px 0px 5px 0px;
    float:left;
}

.refinePanelDescription .input-wrapper{
    float:none;
}

.refinePanelDescription .popularTags {
    clear:both;
    height:30px;
    overflow-y:hidden;
    line-height:14px;
}
.refinePanelDescription .popularTags.scrollable {
    height:58px;
}

.refinePanelDescription .expandTags{
    float:right;
    margin-top:7px;
    /*margin-right:5px;*/
    font-weight:bold;
}

.refinePanelDescription .popularTags .popularTag a {
    color: #A7E4FF
}

.refinePanelDescription .expandTags a.showMore{
    background:url(img/btn_arrow_expand.png) no-repeat;
    padding-left:17px;
}
.refinePanelDescription .expandTags a.minimize{
    background:url(img/btn_arrow_minimize.png) no-repeat;
    padding-left:17px;
}
.refinePanelDescription .ctrlHolder label {
    float: left;
    margin-bottom: 5px;
    color: #FFF;
    /*width: 178px;*/
    margin-right: 5px;
    font-size: 12px;
    /*width:100%;*/
} 


.refinePanelDescription .ctrlHolder textarea {
    float: left;
    width: 540px;
    min-height: 55px;
    margin-right: 5px;
    margin-bottom: 10px;
    overflow:auto;
    resize:none;
    padding: 0 0 0 2px;
}

.refinePanel .continue_panel{
    border-bottom: 1px solid #CCCCCC;
    background: #EFEFEF;
    float: left;
    display: block;
    height: 275px;
    overflow: hidden;
    width: 278px;
}

.refinePanel .continue_panel_header {
    background: #2F2F32 url(img/bg_filter_header.jpg) repeat-x;
    border: 1px solid #252525;
    color: #FFF;
    font-size: 15px;
    font-weight: bold;      
    padding: 10px 15px 10px;
}
.refinePanel .continue_panel_header .continue_panel_sub_header {
    font-size: 12px;
    margin-top: 5px;
}

.refinePanel .continuePanel_lower {
    background: #EFEFEF;
    padding: 18px 15px 30px;
    border-left: 1px solid #CCC;
    border-right: 1px solid #CCC;
    height:275px;
}

.refinePanel .continue_panel .continuePanel_lower .continuePanel_title{
    font-size:12px;
    font-weight:bold;
    color: #666;
    padding-bottom:15px;
}

.refinePanel .continue_panel .continuePanel_lower .continuePanel_note{
    font-size:11px;
    color: #666;;
    padding-bottom:30px;
}

.refinePanel .continue_panel .continuePanel_lower .continuePanel_button{
    margin:0 0 5px 0;
}
.continuePanel_button button{
    margin-left:0 !important;
    padding: 4px 12px !important;
}
#content-section .refinePanel p {
    /*margin: 10px 0 7px 0;*/
    margin-bottom:4px;
    color: #FFF;
    font-style: italic;
    clear:left;
}

/*#content-section .refinePanel .keyWord-wrapper span.textGreen span{
    vertical-align:middle;
    line-height: 16px;
}*/
/*#content-section .refinePanel .keyWord-wrapper span.textGreen a.removeIcon{
    background:url(img/remove2.png) no-repeat;
    display:inline-block;
    width: 13px;
    height:14px;
    vertical-align: middle;
    margin-left: 2px;
}
#content-section .keyWord-wrapper a, 
#content-section .keyWord-wrapper a:active{
    color: #9fda52;
}
#content-section .keyWord-wrapper a:hover{
    color: #a1e847;
}
#content-section .refinePanel .keyWord-wrapper{
    width:auto;
    min-height:18px;
    max-height:34px;
    overflow-y:hidden;  
}
ie7 #content-section .refinePanel .keyWord-wrapper,
ie8 #content-section .refinePanel .keyWord-wrapper{
    min-height:18px;
    max-height:34px;
    overflow-y:hidden; 
}
*/


.refinePanel .refinePanelInput {
    width: 400px;
}

.refinePanel .refinePanelButton {
    margin-left: 5px;
}

.refinePanel .tagsLabel{
    color:#FFF;
    font-weight: bold;
    float: left;
    margin-bottom: 5px;
    width: 100%;
    margin-right: 5px;
}

.refinePanel .popularTagsSection{
    clear:both;
    padding-bottom:3px;
}

.refinePanel .popularTagsSection .input-wrapper {
    color: #CCC;
}
.refinePanel .popularTagsSection .input-wrapper span{
    padding-right:3px;
}
.refinePanel .popularTagsSection .input-wrapper a{
    color: #A7E4FF;
    white-space: nowrap;
}

.queryList{
    /*margin: 15px 0px 70px 10px; */ 
}

.queryList .query{
    padding: 15px;
    position: relative;
    border-bottom:1px dotted #999;
    font-size:15px;
    font-weight:normal;
}

.buttonPanel{
    padding:10px 0 10px 10px;
    text-align:right;
} 

.buttonPanel .buttonPanelLabel{
    float:left;
    text-align:left;
    font-size:10px;
    width:350px;
    padding-top:0px;
}

.buttonPanel .buttonPanelLinks {
    margin-top: 10px;
}

.buttonPanel .panelQuestion{
    font-size:10.5px;
    font-weight:bold;
    /*margin-left:300px;*/
}

.ie7 .refinePanel input {
    position: relative;
    top: -5px;
}

/* ########################################################################### *
/* ##### FILTER SECTION 
/* ########################################################################### */
.filter-section .filter-header {
    padding: 7px 12px;
}

#content-container .filter-section .filter-content {
    background: #666;
    padding: 12px 10px 10px 13px;
}

#content-container .filter-section .filter-content label {
    color: #FFF;
    font-size:11px;
}


#content-container .filter-section .filter-content .refinePanelInput {
    width:650px;
    margin-right:5px;
}

#content-container .filter-section .filter-content .refinePaneButton {
    margin-left: 3px;
}

/* ########################################################################### *
/* ##### VIEW ARTICLE POP UP WINDOW
/* ########################################################################### */

/**Override Header.css styles***/
html, body {
    background: none;
}
/*
#vmbar {
 min-width: 575px;
}

#vmbar .vmbar-vmware {
 width: 575px;
}
*/


.view_article {
    background-color: #FFF;
    color: #333;
    padding: 10px 10px 40px 10px;
    font-size: 12px;
    width: 575px;
    height: 545px;
}

.view_article h2 {
    margin: 0 0 16px;
    font-size: 22px;
    color: #0C8D63;
    font-weight: normal;
}

.view_article h4 {
    color: #F90;
    margin: 15px 10px;
    font-size: 16px;
    line-height: 16px;
    padding: 10px 5px 10px 10px;
    font-weight: bold;
    border-top: 1px solid #A1C2E1;
    border-bottom: 1px solid #A1C2E1;
    word-wrap: break-word;
}

.view_article p {
    margin: 0px 0px 15px 20px;
}

.view_article ul,
.view_article ol {
    margin: 0px 0px 15px 40px;
}

.view_article span.instruction_message {
    font-family: Courier New;

}

/*  Loading wrapper */
.loadingWrapper{
    width:100%;
    text-align:center;
    padding-top:40px;
    padding-bottom: 40px;
    padding-left:43%;
}
/* to increase the width for label in Support TSR form*/
/*Fix for #BUG-00078286 */
.support_request_step1 .ctrlHolder label{
    width:240px;
}


/* Classes added to modify get support section - part of lean road map changes */
.productDetailWrapper{
    border-top:1px solid #999;
}
.productDetailWrapper, #myProductContainer .loadingWrapper{
    float: left;   
    width:100%;
}
.pdWrapperLeft {    
    float: left;
    width: 70%;
    min-height: 229px;
}
.pdWrapperRight{
    background-color: #e5e5e5; 
    width:329px;     
    min-height: 229px;
    float: right;
    padding-left: 20px;
    border-right: 1px solid #999999;
    border-bottom: 1px solid #999999;
}
.pdWrapperRight h3{
    margin: 22px 0 0 0 !important; 
    padding: 0 0 26px 0 !important;      
}
.pdWrapperRight p{
    width: 85%;
    margin-left: 2px;    
    clear: both;
}
.pdWrapperRight h3, .pdWrapperRight ul#bContainer{
    background: url('img/slSeparator.png') no-repeat left bottom transparent;    
}
.pdWrapperRight ul#bContainer {
    list-style: none;
    padding: 0 0 40px 0;    
    float: left;
    width: 100%; 
    margin: 15px 0 18px 0 !important;
}
.pdWrapperRight ul#bContainer li{
    float: left;
    margin-right: 6px;
    min-width: 60px;
    width: auto;
}
.bottomarea ul#linkContainer{
    list-style: none;    
    float: right;    
    margin: 15px 0 18px 0 !important;
}
.bottomarea ul#linkContainer li{    
    float: left;
    height: auto;
    width: auto;
    margin-left: 5px;
}
.ratingLabel{
    display: none;
}
.getHelpColumnInner .getHelpInfo, .pdWrapperLeft .resultsData h4{
    display: none;
}
.pdWrapperLeft .input-wrapper, .pdWrapperLeft .dl-content-left{
    float: left;
    width: 100%;
}
.ie7 .pdWrapperLeft #dl-content-left{
    min-height: 100px;    
    border: 1px solid #FFFFFF;
    overflow:hidden ; 
}
.pdWrapperLeft .searchContainer{    
    display: block;
    width: 60%;
    margin: 25px auto 10px auto; 
    padding-top:3px; 
    border: 1px solid #B5B5B5;
    border-radius: 5px 5px 5px 5px;                       
}
.productDetailWrapper .bottomarea{
    background: url("img/bkg_tabs_bottom_new.png") repeat-x scroll 0 top transparent;
}
.problem_descripText:focus{
    outline: none;
}
.pdWrapperLeft .problem_descripText, .pdWrapperLeft .problem_descripText:focus, 
.pdWrapperLeft .problem_descripText:hover, .pdWrapperLeft .problem_descripText:active{    
    margin: 0 0 3px 3px;    
    border: none;    
    color: #6E6E6E;
    font-size: 16px;
    height: 23px;   
    padding-top: 3px;
    width: 88%;
    resize:none;
    background: transparent;
    text-align:left;
}
.pdWrapperLeft .btnSearchSubmit, .pdWrapperLeft .btnSearchSubmit:hover, 
.pdWrapperLeft .btnSearchSubmit:focus, .pdWrapperLeft .btnSearchSubmit:active{
    margin-left: 0px;
    width: 25px;
    cursor: pointer;
    height: 27px;
    border: none;
    float: right;
    background: url("img/searchIconSupport.png") #FFFFFF center center no-repeat;
}
#deadEndFlowMessageDisplay{
    display: block;
   }
#deadEndFlowMessageDisplay ul{
    margin: 12px 0 0 0;    
}
#deadEndFlowMessageDisplay ul li{
    list-style:disc;
    margin: 0 0 0 20px;
}
.productDetailWrapper .pdWrapperLeft{
    border-left: 1px solid #949494;
    border-bottom: 1px solid #949494;
    margin-right: -1px;
}
.pdWrapperLeft .resultsData{
    width: 100%;
    float: left;
}
.pdWrapperLeft .resultsData .resultsDataTitle,
.pdWrapperLeft .queryListTitle, 
.pdWrapperLeft #content-section .resultsData h4 {
    background: none;
    border: none;
    color: white;
    padding: 3px 5px 3px 15px;
    /* font-weight: bold;*/
    font-size: 10px;
}
.selectionDetails{
    float: left;
    width: 100%;
    height: auto;
    padding-bottom: 10px;
}
.selectionDetails ul li{
    float: left;
    color: #656565 !important;
    font-size: 16px !important;
}

.selectionDetails .selectedIssue, .selectionDetails .selectedProduct{
    font-weight:bold;
}
.selectionDetails .keyWord-wrapper{
    margin-right: 20px;
    
}
.deadEndInfo{
    border: 1px solid #9b9d9e;
    border-radius: 5px;
    background-color: #e7f0f8;
    margin-top: 30px !important;
    padding: 24px 24px 24px 34px;
}
.deadEndAnother{
    display: none;
}

#deadEndFlowMessageDisplay b{
    font-weight: bold;
}
input[type=text]::-ms-clear {
    display: none;
}
.ie7 .btnSearchSubmit{
    /*margin-top: -30px;*/
}
/* DAAS RTM Changes -- Starts */
ul.list_instances .fn_tooltip {
    margin-top:0px !important;
}
ul.list_instances input {
    vertical-align: middle !important;
}
.disabledSID,.disabledsAll {
    color: #979797;
}
.disabledSID label , .disabledsAll label {
    cursor: default !important;
}
.support_request_step1 .ctrlHolder .input-wrapper #sid-example {
    margin-top:5px; 
    color: #BEBEBE;
}
.sid-check {
    display:none;
    padding: 0 20px;
    vertical-align: middle;
    margin-left: 10px;
}
.sid-success {
    background: url("img/form_checked.gif") no-repeat scroll 0px -2px transparent;
    color: #6CA66A;    
    display: inline-block;
}
.sid-error {
    background: url("img/alert_warning.png") no-repeat scroll 0 -1px transparent;
    color: #BB1E1F;    
    display: inline-block;
}
/* DAAS RTM Changes -- Ends */